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💗After placing the order, it is delivered within 3 to 5 working days

💗Free shipping net purchase ≥ HK$400 | Easy Trade Self pick up ≥ HK$200

💗New membership app is now available! Download and enjoy exclusive member benefits

💗After placing the order, it is delivered within 3 to 5 working days

💗Free shipping net purchase ≥ HK$400 | Easy Trade Self pick up ≥ HK$200

💗New membership app is now available! Download and enjoy exclusive member benefits

💗After placing the order, it is delivered within 3 to 5 working days

Your Shopping Cart is empty.
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General

What is the voting period?

How to vote?

How can voting tickets be obtained?

Can multiple transactions be combined to reach $50 for 1 ticket?

Is there a limit to the number of voting tickets that can be earned?

When will voting tickets be available for use?

Do voting tickets expire?

Can voting tickets be transferred to someone else?

Can voting tickets be exchanged for cash or other rewards?

Sanrio Smile HK APP members

How do Sanrio Smile HK APP members vote?

Where are the voting tickets that have already been received available?

Can Smiles be used to redeem voting tickets?

What happens if the online shop account information is inconsistent with the App registration?

Can a vote be changed or withdrawn after it has been cast?

What is the multiplier for Sanrio Smile HK APP member voting tickets?

Non-Sanrio Smile HK APP members

How do non-Sanrio Smile HK APP members vote?

How do non-Sanrio Smile HK APP members receive voting tickets from store purchases?

How do non-Sanrio Smile HK APP members receive voting tickets from online purchases?

When can non-Sanrio Smile HK APP members use their voting tickets?

What is the multiplier for non-Sanrio Smile HK APP members voting tickets?

What happens if the voting website is exited before a vote is submitted?

Is it possible to use the same code again to resume voting later?

What happens to unused votes after submission?

Security and Compliance

Will replacement voting tickets be issued if a ticket is lost?

What happens if abnormal behavior is detected on the voting website?

Terms and conditions

Sanrio Smile HK APP members

Non-Sanrio Smile HK APP members